Privacy Policy

Last Updated: June 2026

At Fylde Automations, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, process, and safeguard your personal data when you visit our website, inquire about our design services, or engage us for a website build.

1. Information We Collect

We only collect basic information necessary to communicate with you, price up projects, and deliver our services. This includes:

Identity Data: First name, last name, and business name.

Contact Data: Email address, phone number, and physical billing or business address.

Project Data: Branding assets, website copy, imagery, and business details supplied by you to complete your custom build.

Technical Data: Internet Protocol (IP) address, browser type, time zone settings, and usage data regarding how you interact with our platform.

2. How We Collect Your Data

We use different methods to collect data from and about you, including:

Direct Interaction: You explicitly give us your Identity and Contact data by filling out quote forms, booking slots on our interactive calendars, or communicating with us via email and telephone.

Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies and server logs.

3. How We Use Your Information

Fylde Automations will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

To register you as a new client and execute your custom website build contract.

To manage payments, processing fees, and invoicing parameters.

To respond directly to your project inquiries, support requests, or live chat messages.

To optimize our design layouts and ensure our platform runs securely and efficiently.

4. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information to third parties. To deliver high-performance digital storefronts, we securely process your data through our trusted infrastructure partners, including:

Our core development and hosting architecture platforms (such as GoHighLevel and LeadConnector).

Our secure payment processing gateways (such as Stripe) to manage milestone invoicing safely.

Government or regulatory bodies if strictly required by applicable United Kingdom legal provisions.

5. Data Security

We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized way. All data transfers across our platform utilize secure SSL encryption protocols.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For active website clients, we securely retain project configurations to handle ongoing site updates and maintenance.

7. Your Legal Rights

Under UK data protection laws, you have specific rights regarding your personal information, including the right to request access to your data, request corrections to inaccurate records, object to processing, or request the complete erasure of your personal data from our systems.

If you wish to exercise any of these rights, or if you have any questions regarding this Privacy Policy, please contact us directly through our official website channels.